At Mobesta, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Refund

Refunds are available under the following conditions:

The product was received damaged, defective, or incorrect

A refund request is made within 7 days of delivery

Product must be unused and in original condition with packaging

Non-Refundable Situations

Custom-made or personalized furniture

Products damaged due to customer mishandling

Orders outside the refund window

Refund Process

Contact us at Whatsapp with order details and photos

Once approved, we initiate the pickup (if applicable)

Refund will be issued to your original payment method within 7–10 business days